What can I do if I have forgotten my username and password for eLG?

If the user get lost or forget his/her password, the user can reset the password automatically via eLG.

Click on one of the following links.

User must search his/her account by providing the username or email address given to eLG.

User will receive an email from ELG admin with a link to reset the password. Click on that link and create a new password and save changes.

Important: The user account will be locked out after three invalid login attempts. The user will be notified with an email when the account is locked out. In this situation, the user must follow above steps or contact eLG administrator to login back to the account.